Support

How can we help?

Email support@glazebench.app and a real potter-who-codes will answer within two business days.
Does GlazeBench work without internet?
Yes. The entire material database ships inside the app, so recipes, chemistry, and batch scaling all work offline. Sync and updates just need a connection occasionally.
Where do the oxide analyses come from?
Each material carries a source reference visible in the app. We cross-check multiple published sources and re-compile them in our own format, and version every change.
Can I trust the numbers for food-safe glazes?
Use them as a starting point, not a guarantee. Always leach-test glazes intended for food surfaces. See our Terms for details.
How do I restore my Pro subscription on a new device?
Open Settings → Restore purchases while signed into the same Apple ID. Your subscription and, if enabled, your synced recipes will return.
How do I delete my data?
Settings → Delete account removes everything locally and from sync. This cannot be undone, so export first if you want a copy. See the account deletion page for step-by-step instructions.